While we believe in the effectiveness of our product, a consistent hair regimen is highly encouraged for the best results. Hair growth takes time and will not happen overnight, so be consistent with your routine and be patient, and you will see growth over time. We recommend doing a patch test before using our product. If signs of irritation occur, stop using the product immediately. We are not responsible for any form of reactions and or damages. Our products are handmade using a consistent formula, but please note that the consistency of our products may change, especially during extremely warm temperatures. Paradise Strands have no control over the temperature and will not be responsible for melted or frozen products.